Shipping
The short and simple:
- 99% of the time we ship within 24-48 hours.
- Generally our customers receive their products in 4-11 days.
- Free standard shipping on all products in our store.
- As soon as your item ships you will receive an email letting you know.
- If you have any issues, don’t hesitate to contact us. We will do all we can to make you 100% satisfied.
- We stand behind our products with a 30 day money back guarantee.
Shipping Information:
Our main priority is to get your items to you as fast as possible. Most orders will be shipped within 24-48 hrs. of receipt, although it may take up to 4 business days to ship some orders, depending on factors such as how busy the warehouse is at any given time, etc. As we sometimes ship large quantities of merchandise daily, occasionally an item you order may have run out. As our stock is replenished daily, any item that is not on hand usually will be back in stock within 1-4 days. In this situation you may experience a brief delay in shipping your order, but all orders generally ship within 4 business days (Saturday and Sunday excluded). In the event that we cannot fulfill your order within that time, we will notify you via email with an expected delivery date.
Every order is equally important to us, and we ship every order out just as quickly as we can. However, if you must have your merchandise by a certain date, we suggest you place the order early enough to avoid disappointment if your merchandise does not arrive on time. Currently we do not offer expedited shipping at checkout. If you would like expedited shipping, please contact us prior to placing an order.
We offer free standard shipping on every product in our store. If you would like to receive an item quicker, you will have the option to choose expedited shipping at checkout. You, the customer are responsible for expedited shipping fees. We currently ship by USPS, FedEx, UPS and occasionally DHL.
Back Orders / Out of Stock:
While we do our absolute best to stay on top of things, sadly we can’t claim to be perfect. We have staff making sure that our website is constantly updated with our stock quantities to prevent back order items. However, sometimes things get by. Not to worry. If your item contains multiple items, and 1 or 2 are not on hand, we will usually ship your order, and then ship the other items within 2-4 days when they are available again. We will notify you via email. In some cases we will ship the item directly from our manufacturer in China. We will let you know before hand so you can either accept or we will issue a refund.